Salesmanship
46 topics sit in this course for NABTEB.
Study this course in Learn
Practice opens in your NABTEB workspace after you sign in. Questions and lecture notes stay there.
Official rules, eligibility, and dates stay on the NABTEB guide.
This course has 46 topics. Open practice to work through them in the NABTEB workspace.
course outline
- Consumer Behaviour
- Identify the psychological and economic factors affecting consumer behaviour
- Social Groups and Consumer Behaviour
- Explain the influence of social group on consumer behaviour
- Culture and Buying Habit
- Identify various cultures and their impact on consumer/buying habit
- Personality and Consumer Behaviour
- Mention the kinds of personality and their roles in behaviour
- Motivation and Consumer Behaviour
- Explain how motivation can influence buyers
- Principles of Law of Contract
- Identify the basic principle of law of contracts, and its usefulness to salesmanship
- Sale of Goods
- Mention the principles involved in sale of goods
- Hire Purchase
- Mention the instruments in sales and reasons for hire purchase, and the different between hire purchase and auction sales
- Negotiable Instruments
Identify the various instruments involved in sales
Agency- Explain agency and their role in sale
- State the parties involved in Agency
Business Organization- List and explain the types of Business Organization
- Distinguish the forms of Business Organization
Labour Relation- Explain Trade unionism and its importance to salesmanship
Principles and Practice of Selling- Explain the importance of selling, and the features of a good salesman
Importance of Product Knowledge in Selling- State the reasons why a salesman should identify the product he wants to sell
Prospecting- Apply the principle of prospecting in sales
Principles of Pre-Approach in Planning the Sales- Explain the basic principle of Approach in Selling and the various methods of Approach in Selling
Principle of Approach Selling- Explain the basic principle of Approach in selling and the various methods of approach in selling
Presentation in Selling- Explain the Basic Strategies required in presentation of Selling
Handling Objection in Selling- Explain the Various Objection Methods in Sales and their Roles in Selling
Close of Sales and after Sales Follow-up- Mention the Various Ways of Closing Sales
- Identify the need for after Sales follow-up
Legal and Ethical Problems in Selling- Explain Legal and Ethical Responsibilities in Selling
- Identify the problems in social responsibilities and how to solve them
