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Practice opens in your NECO SSCE workspace after you sign in. Questions and lecture notes stay there.
This course has 67 topics. Open practice to work through them in the NECO SSCE workspace.
course outline
- THE OFFICE
- Definition of the office.
- Functions of the office.
- Layout of the office.
- Principles of office organization.
- Office procedures.
- Sections of the office.
- DEPARTMENTS IN AN ORGANIZATION
- List of departments in an organization.
- Functions of each department in an organization.
- Organizational chart.
- OFFICE EQUIPMENT
- Meaning of office equipment.
- Types of office equipment.
- Uses of office equipment.
- Care of office equipment.
- THE RECEPTION
- Meaning of the reception.
- Duties of the receptionist.
- Documents handled by a receptionist.
- Qualities of a receptionist
- Procedures for handling telephone calls.
- OFFICE DOCUMENTS