Learn/NECO SSCE/Syllabus/Office PracticeStudy this course in LearnPractice opens in your NECO SSCE workspace after you sign in. Questions and lecture notes stay there.Practice this courseOpen lecture notesOfficial rules, eligibility, and dates stay on the NECO SSCE guide.course outlineTHE OFFICEDefinition of the office.Functions of the office.Layout of the office.Principles of office organization.Office procedures.Sections of the office.DEPARTMENTS IN AN ORGANIZATIONList of departments in an organization.Functions of each department in an organization.Organizational chart.OFFICE EQUIPMENTMeaning of office equipment.Types of office equipment.Uses of office equipment.Care of office equipment.THE RECEPTIONMeaning of the reception.Duties of the receptionist.Documents handled by a receptionist.Qualities of a receptionistProcedures for handling telephone calls.OFFICE DOCUMENTSMeaning of office documents.Types of office documents.Uses of office documents.Preparation of office documents.OFFICE CORRESPONDENCEMeaning of office correspondence.Types of office correspondence.MAILTypes of mail:Classification of mail:Procedures for handling incoming and outgoing mail.FILINGDefinition of filing.Systems of filing.Classifications of filingPurposes of filing.Steps involved in filing.Filing equipment.COMMUNICATIONDefinition of communicationImportance of communication.Types of communicationMethods/Media of communicationCommunication service providers:MEETINGSDefinition of meeting.Purpose of meetingTypes of meetingProcedure for conducting a meetingMeeting Terminologies:Roles of the chairman/secretaryWriting the minutes.REPORT WRITINGMeaning of report.Types of report – FormalParts of a report.Importance of report writing.INFORMATIONDefinition of information.Types of information.Uses of information.Sources of information.Storage of information.Qualities of good information
